Shipping Policy | Delivery Times for Made-to-Order Wall Art
Last updated: 26/11/2025

At The Shape of Us, every print is produced to order through our professional print partner. This ensures fresh, high-quality artwork with consistent colour, detail, and finish.

 

Order Fulfilment (Production Time)

All prints are made on demand.

• Typical fulfilment time: 0–1 business days

• Most orders begin production the same or next business day

Once your print has been produced and packed, it is passed to the courier for delivery.

 

Shipping Times & Costs

United Kingdom (UK)

• Delivery time: 3–6 business days

• Shipping cost: £4.99

Europe (EU)

• Delivery time: 3–6 business days

• Shipping cost: £7.99

United States & Rest of World

• Delivery time: 3–6 business days

• Shipping cost: £7.99

Tracking is provided for most orders. Some smaller print formats may be sent using untracked services depending on destination.

 

Wrong or Incomplete Addresses

Please double-check your address at checkout.
Orders cannot be redirected once dispatched.
We cannot refund or replace orders where an incorrect address was entered.

 

Customs & Import Duties (International Orders)

International orders may be subject to customs fees, taxes, or import duties.
These costs are the responsibility of the customer.

 

Delivery Delays

Couriers may experience delays during seasonal peaks or due to customs clearance. These circumstances are outside our control, but we will support you where we can.